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381 Milton Rd, Cambridge CB4 1SR, UK – 01223 633767
It’s difficult to believe that I’m writing such an article as this, claiming to have found a garage that has actually adopted, ‘old fashioned values’. You know what I mean, customers matter, whereby, not only will people spend their hard earned cash with us, but will continue to maintain any future patronage by treating folk as human beings. Wow! And so it was, my wife and I experienced a first class service at EMG, not just by the nice salesman who dealt with us, but by many of the other staff, which was so refreshing, albeit, unusual and may I add that in this day and age, almost alien! One thing that always annoys me when exchanging vehicles is, you are only quoted the (near) book value, which incidentally, means that estimates will be conveniently reduced, through one reason or another, and after the wool has been truly pulled over one’s eyes, it’s found that one is left with almost nothing, no matter how well one has tried to look after their four wheeled child. Actually, although this maybe company policy, what is really being ambiguously stated is, that personnel cannot be trusted, nor are competent, to offer an honest price for an exchange. So, I was quite astonished when I was given a more-than-a-fair price for my car, because I truly expected something in the region of pennies as opposed to what one hoped for, a reasonable offer. EMG cannot be praised enough for their hard working staff, who are very helpful, friendly and constantly display a cheerful disposition. To add credence to my claim about this company, my daughter when put out, can only be described as the reinvasion of the Vikings! However, she has purchased two cars from EMG, and has only praise for the services provided. So there! I’ll add an update after using my new member to the family.
I found EMG staff very friendly they were not over the top sales people I felt comfortable and any question I asked was answered honestly Of course I ended up buying a car
137 Histon Rd, Cambridge CB4 3JD, UK – 01223 706706
They sell motorised tin The kind with 4 bits of rubber on each corner that get you from A to B. Efficient and non pushy salesman patiently got us through all the paperwork after we had spotted a 2nd hand model we liked for it's looks just as much as practicality. Nice small cars are hard to come by in Cambridge North.
Polite and helpful staff ..5 stars for motability
383 Milton Rd, Cambridge CB4 1SR, UK – 01223 660314
Went there to buy a car. The experience and customer service was beyond my expectations. Great service/people. Well done.